Set out below are the terms on which Skin innovation provides service to our clients. Please ensure that you have read and fully understood them prior to booking any treatment that Skin Innovation provides. 1.Deposit and Cancellation Policy Booking a consultation - We take a fully refundable deposit of £30 for all of our consultations including those that are free of charge. If you need to cancel or reschedule we kindly ask you to call us 48 hours before your appointment. Failure to give notice will result in the deposit being taken by the clinic. Your deposit can be refunded in clinic or used against treatment or product. *Notes-Skin analysis consultation will not receive refund on attendance as this consultation is chargable at £30 however this is redeemable against purchasing treatment or a product after the consultation.
Booking single treatments or chargable consultation-We take a fully refundable deposit of £30 for all our consultations or when booking in single treatments, this is refunded if you need to cancel giving us 48 hours notice in advance, or when you attend the deposit will be deducted from your treatment cost. Failure to give notice will result in the deposit being taken by the clinic.
Booking treatment of pre-paid value pack-
If you need to cancel or reschedule we kindly ask that you call us at least 48 hours before your appointment. Failure to give notice will result in the treatment being redeemed by the clinic.